Terms of service.

Janie K Marketing – Terms of Service

Effective Date: April 16th, 2025

These Terms of Service (“Terms”) govern the services provided by Janie K Marketing (“we,” “us,” or “our”) to clients (“you” or “Client”) who engage our social media management services.

1. Services Provided

Janie K Marketing offers social media management, including but not limited to:

  • Content creation and scheduling

  • Caption writing and hashtag strategy

  • Engagement management (comments, DMs as agreed)

  • Performance tracking and reporting

  • Platform-specific growth strategy

All services are customized based on the agreed-upon service package.

2. Client Responsibilities

To ensure a successful working relationship, you agree to:

  • Provide timely access to social media accounts and any necessary materials (branding assets, photos, etc.)

  • Give prompt feedback on content drafts and strategy proposals

  • Maintain open communication throughout the duration of the service agreement

3. Payments & Billing

  • Services are billed monthly unless otherwise agreed upon in writing.

  • Payment is due upfront before services begin.

  • Late payments (over 5 days past due) may result in paused service until payment is received.

  • All payments are non-refundable.

4. Term & Termination

  • The agreement starts upon receipt of payment and remains in effect for the agreed duration.

  • Either party may terminate the agreement with 14 days’ written notice.

  • In the event of early termination, any completed work to date will be delivered, but no refunds will be issued for the current billing cycle.

5. Intellectual Property

  • Any original content created by Janie K Marketing for your brand remains your property once full payment has been received.

  • Janie K Marketing retains the right to showcase work in a portfolio or for promotional purposes unless otherwise agreed.

6. Confidentiality

We respect your privacy. All sensitive brand information, account credentials, and business strategies will be kept confidential.

7. Limitation of Liability

Janie K Marketing is not liable for:

  • Platform outages, changes in algorithm, or third-party service disruptions

  • Any damages or losses resulting from content you pre-approve

  • Client’s failure to meet deadlines or provide necessary input

8. Amendments

These Terms may be updated occasionally. Clients will be notified of any significant changes.

By engaging Janie K Marketing, you agree to these Terms of Service